Haiku True Value Hardware in Haiku-Pauwela, HI Closed now

Reviews about Haiku True Value Hardware

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  July 22, 2020, by russell lounsbury
  Purchased a hose a month ago, medium duty. I depressurized it after each use and stored it under the house. Today it burst when I went to use it. Tried to return it and they wanted a receipt. I kept that in an envelope in the truck. Too bad the ink had dissipated. New hose purchased at another store and cell phone pic of the receipt. Guess I could waste more gas and time printing my bank statement. Fool me once......True Value just lost a customer. Just left a message at Corporate, see what happens? Corporate sent me a 25.00 gift card. That seems reasonable enough. The saga continues. Went to use the gift card and its invalid. Phone calls have been made etc. The people that work at the store have been kind. No resolution. According to Corporate I can only use the gift card online because Haiku True Value does not participate in their redemption program. The shipping on most items makes using the (gift card) a joke. Corporate said they would send an e-mail code waving shipping but that has not happened (no, its not in spam). I give up True Value wins the 25.00 grand prize.